MEMBERSHIP PURCHASE
How to
become a member of the NGP Club of Friends?
You can purchase a membership:
You can purchase a membership:
- at any NGP ticket office during opening hours – membership card will be issued on request after providing login details at the NGP ticket office
- by completing the online application form and paying the annual fee
When
does a purchased membership start?
The membership card is valid for one year from the date of purchase.
The membership card is valid for one year from the date of purchase.
Is there
an electronic form of the membership card?
Yes, you can use your membership card in its physical form, but you can also use it in the form of an electronic QR code stored in Apple wallet or other electronic wallet alternative on your phone. If you use your card electronically, you will be asked to show proof of identity when entering NGP exhibitions and displays. This option applies to membership cards purchased after 1 December 2021.
Yes, you can use your membership card in its physical form, but you can also use it in the form of an electronic QR code stored in Apple wallet or other electronic wallet alternative on your phone. If you use your card electronically, you will be asked to show proof of identity when entering NGP exhibitions and displays. This option applies to membership cards purchased after 1 December 2021.
How do I
get an electronic version of my membership card?
You will receive an electronic QR code after purchasing a membership to the email address you entered.
You will receive an electronic QR code after purchasing a membership to the email address you entered.
Can I
purchase a membership as a gift for someone else?
Yes, it is possible to donate a membership to the NGP Club of Friends. This is done by purchasing a gift voucher, which is then redeemed by the recipient at www.ngprague.cz or at the NGP ticket office. In exchange for the voucher, the recipient receives a membership in the NGP Club of Friends in the membership category according to the type of gift voucher, valid for one year from the date of exchange. The voucher must be exchanged within six months of its issue and can also be used to extend the validity of an already issued NGP Club of Friends membership card.
Yes, it is possible to donate a membership to the NGP Club of Friends. This is done by purchasing a gift voucher, which is then redeemed by the recipient at www.ngprague.cz or at the NGP ticket office. In exchange for the voucher, the recipient receives a membership in the NGP Club of Friends in the membership category according to the type of gift voucher, valid for one year from the date of exchange. The voucher must be exchanged within six months of its issue and can also be used to extend the validity of an already issued NGP Club of Friends membership card.
How can
I collect a paid membership purchased online?
You can pick up your membership card at the NGP box office or have it mailed to you. You can choose the method of collection on the form when purchasing your membership.
You can pick up your membership card at the NGP box office or have it mailed to you. You can choose the method of collection on the form when purchasing your membership.
How do I
purchase a Senior membership and who is it for?
Membership in the Senior category is only for people over 65 years of age. Senior membership can be purchased at NGP box offices or ordered online through the website www.ngprague.cz. Members of the Senior category may be asked by security to prove their age upon entering the NGP exhibition space by presenting a valid photo ID.
Membership in the Senior category is only for people over 65 years of age. Senior membership can be purchased at NGP box offices or ordered online through the website www.ngprague.cz. Members of the Senior category may be asked by security to prove their age upon entering the NGP exhibition space by presenting a valid photo ID.
Do you
wish to invoice your employer?
Please send us your contact details, employer details including company identification number (IČO) and the type of membership category you have selected to klubpratel@ngprague.cz.
Please send us your contact details, employer details including company identification number (IČO) and the type of membership category you have selected to klubpratel@ngprague.cz.
What is
on the membership card?
The membership card of the NGP Club of Friends contains the name, surname, date of issue and a numeric and identifying QR code. The membership card is not transferable.
The membership card of the NGP Club of Friends contains the name, surname, date of issue and a numeric and identifying QR code. The membership card is not transferable.
How do I
extend my membership?
Membership is renewed in the same manner as membership purchase, by completing a new application form. The renewal process should be facilitated during 2022 without the need to re-enter personal information.
Membership is renewed in the same manner as membership purchase, by completing a new application form. The renewal process should be facilitated during 2022 without the need to re-enter personal information.
NGP VISIT
How does
joining the NGP work with membership in the NGP Club of Friends?
Every member is obliged to present a valid membership card or its electronic form in the form of a QR code when entering exhibitions and expositions. With membership cards valid as of 1 December 2021, there is no need to pick up a ticket at the box office. With membership cards purchased before 30 November 2021, we still ask you to pick up your ticket at the ticket office and present it together with your membership card at the entrance to the exhibition space.
Every member is obliged to present a valid membership card or its electronic form in the form of a QR code when entering exhibitions and expositions. With membership cards valid as of 1 December 2021, there is no need to pick up a ticket at the box office. With membership cards purchased before 30 November 2021, we still ask you to pick up your ticket at the ticket office and present it together with your membership card at the entrance to the exhibition space.
Is it
possible to use the membership card in its electronic form?
Yes, if you use the card in electronic form, you will be asked to prove your identity when entering NGP exhibitions and displays. This benefit applies to membership cards purchased after 1 December 2021.
Yes, if you use the card in electronic form, you will be asked to prove your identity when entering NGP exhibitions and displays. This benefit applies to membership cards purchased after 1 December 2021.
Time
slots must be reserved for the exhibition. Does this obligation also apply to
members of the NGP Club of Friends?
If the exhibition has a limited capacity, NGP Club of Friends members must also reserve a place for a specific day and time. On the day of the exhibition, they will present their ticket and their NGP membership card.
If the exhibition has a limited capacity, NGP Club of Friends members must also reserve a place for a specific day and time. On the day of the exhibition, they will present their ticket and their NGP membership card.
USE OF MEMBERSHIP
Do you
have a valid membership but are not receiving invitations to NGP events by
email?
First, please check your SPAM / Junk / Bulk email folders and save the email klubpratel@ngprague.cz to your contact list. If you do not receive emails afterwards, please contact us at klubpratel@ngprague.cz to check the accuracy of your information.
First, please check your SPAM / Junk / Bulk email folders and save the email klubpratel@ngprague.cz to your contact list. If you do not receive emails afterwards, please contact us at klubpratel@ngprague.cz to check the accuracy of your information.
Would
you like to receive emails from the NGP Club of Friends to a different email
address than the one you provided in your application?
Write to us at klubpratel@ngprague.cz with your new email address where you would like to receive information from the NGP Club of Friends.
Write to us at klubpratel@ngprague.cz with your new email address where you would like to receive information from the NGP Club of Friends.
When and
how do we first contact a new member of the NGP Club of Friends?
You will receive your first information email after purchasing your membership along with an electronic version of your membership card. Correspondence directly from the Friends of NGP follows.
You will receive your first information email after purchasing your membership along with an electronic version of your membership card. Correspondence directly from the Friends of NGP follows.
How to
take advantage of the possibility to take two more people to NGP with a 50%
discount?
Discounted admission for accompanying persons must be purchased before visiting the NGP at the NGP ticket office; tickets for accompanying persons must be redeemed on the day of purchase.
Discounted admission for accompanying persons must be purchased before visiting the NGP at the NGP ticket office; tickets for accompanying persons must be redeemed on the day of purchase.
How do I
book a place at an event for NGP Club of Friends members?
The NGP Club of Friends organizes guided tours of the NGP collections and temporary exhibitions as well as other programmes for members only. Invitations to these events are sent out by email. Reservations can be made using the reservation form that will be sent to you as part of the specific event invitation.
The NGP Club of Friends organizes guided tours of the NGP collections and temporary exhibitions as well as other programmes for members only. Invitations to these events are sent out by email. Reservations can be made using the reservation form that will be sent to you as part of the specific event invitation.
What is
the difference between NGP Club of Friends events and guided tours of the NGP?
To receive information and invitations to events of the NGP Club of Friends, you need a valid NGP Club of Friends membership. Guided tours of the NGP in the NGP buildings are among the NGP programmes prepared for the public and membership is not required to participate in them. Members do not have priority booking for events organised by the NGP.
To receive information and invitations to events of the NGP Club of Friends, you need a valid NGP Club of Friends membership. Guided tours of the NGP in the NGP buildings are among the NGP programmes prepared for the public and membership is not required to participate in them. Members do not have priority booking for events organised by the NGP.
How to
book a place for guided tours and NGP events?
Reservations are made online via the GoOut portal. Reservations are not required for some guided tours and events (e.g., lectures). The booking method is always described for the specific event at www.ngprague.cz.
Reservations are made online via the GoOut portal. Reservations are not required for some guided tours and events (e.g., lectures). The booking method is always described for the specific event at www.ngprague.cz.
Where
can I find a list of events organised for NGP Club of Friends members?
Information about membership events is sent to members by email with an invitation, at the same time an overview of the closest planned membership events can be found in the Welcome email after purchasing membership and in selected information emails. Alternatively, you can contact us at klubpratel@ngprague.cz.
Information about membership events is sent to members by email with an invitation, at the same time an overview of the closest planned membership events can be found in the Welcome email after purchasing membership and in selected information emails. Alternatively, you can contact us at klubpratel@ngprague.cz.
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What are
the terms and conditions of the NGP Club of Friends membership programme?
The terms and conditions of the membership programme can be found here.
If you haven’t found the answers to your questions, email us at klubpratel@ngprague.cz.
Thank you for your support and we look forward to seeing you at the NGP Club of Friends events.
The terms and conditions of the membership programme can be found here.
If you haven’t found the answers to your questions, email us at klubpratel@ngprague.cz.
Thank you for your support and we look forward to seeing you at the NGP Club of Friends events.
